Refund & Returns Policy.
Thank you for shopping at The Dive Shack.
We are a small family owned business. If you are not satisfied with your purchase we are here to help.
All items for Return/Exchange must be returned within 7 days of the purchase date from the store.
Items must be unused, in original condition and in original packaging with all tags and labels attached.
Receipts and/or proof of purchase will be required.
Any items ordered in store, on line, or via phone will also need to be returned within 14 days of receipt of such items, unused, in original packaging, condition and with all tags and labels attached.
All shipping and delivery costs on ordered items will be incurred by the customer.
Refunds will only be given on items purchased that are deemed to be defective or not in proper working condition.
As with all returns/refunds the above conditions apply and must be made within 14 days of purchase unless under a Manufacturer’s Warranty.
Refunds will be processed to your Credit Card or via original method of payment generally within 3-4 working days of notice of refund.